Wrong Tool Alert

Artisan: AI for Sales.
Teammates: AI for Service

Artisan builds AI SDRs for cold outreach. They can't handle customer service. Teammates.ai provides AI employees for customer support with plans from $25/month.

Artisan = Sales

→Cold email outreach
→Lead generation
Can't do support

Teammates = Service

Customer support
Ticket resolution
90% auto-resolution

See Why Sales Tools Fail Get AI for Support

Plans from $25/month

•No hidden pricing•Built for service

500+

Companies trust us

Global customers

90%

Resolution Rate

Autonomous resolution

Why Using Sales Tools for Support Fails

Customer Asks: "I can't log in"

Artisan:

"Have you considered our Premium plan?"

Teammates:

"Let me reset your password now."

Sales tools sell. Service tools solve.

Artisan Pricing: Hidden

No pricing on their website. Reports suggest $1,500-3,000/mo for a sales tool that can't help customers.

Teammates: Plans from $25/month

Trusted by leading organizations around the world

Join leading teams using AI Teammates

Wrong Tool Problem

Why Artisan Can't Do Customer Service

Artisan's AI agents are designed for aggressive outbound sales. They're built to chase prospects, not help customers.

Artisan's AI Agents: Built for Hunting, Not Helping

Ava - AI BDR

What it does:

Cold email outreach

Can't do:

Answer support tickets

Sends 1000s of cold emails. Zero ability to help existing customers.

Leo - Researcher

What it does:

Find prospect data

Can't do:

Resolve customer issues

Researches leads for sales. Useless for customer problems.

Elijah - Marketer

What it does:

Campaign creation

Can't do:

Customer conversations

Makes marketing campaigns. Can't handle support requests.

Artisan's Approach

→Push products aggressively
→Focus on closing deals
→Quantity over quality
→Interrupt prospects' day

Result: Annoyed customers who need help, not pitches

What Customers Need

Quick problem resolution
Understanding and empathy
Accurate information
Respect for their time

Solution: Teammates AI built specifically for support

What Happens When You Use Artisan for Support

Customer: "I can't log into my account"

Artisan's Response:

"Have you considered upgrading to our Premium plan? It includes priority support!"

Tries to upsell instead of helping

Teammates' Response:

"I'll help you regain access. Let me reset your password and check for any account issues."

Immediately solves the problem

Customer: "How do I cancel my subscription?"

Artisan's Response:

"Let me tell you about our new features coming next month! You won't want to miss them."

Ignores request, pushes retention

Teammates' Response:

"I can help with that. Here's the cancellation link. Is there anything we could improve?"

Respects customer decision

Customer: "Your product isn't working"

Artisan's Response:

"I'd love to schedule a demo to show you all our capabilities!"

Completely tone-deaf response

Teammates' Response:

"I apologize for the issue. Let me troubleshoot this immediately and get you back up and running."

Takes ownership and fixes issue

Get AI Built for Customer Service

Not cold emails. Real support. Plans from $25/month.

Get Started Free

Feature Comparison

Sales Automation vs Customer Service AI

Artisan is built to chase prospects. Teammates is built to delight customers.

Primary Purpose

ArtisanSales Tool

Teammates.aiCustomer Service AI

Built For

Outbound sales

Customer support

Focus

Chasing new prospects

Helping existing customers

Handles Support Tickets

Not designed for it

90% resolution rate

Answers Product Questions

Sales pitch only

Deep product knowledge

Technical Troubleshooting

No capability

Full troubleshooting

When to Use Artisan

Cold outbound campaigns
Lead generation
Meeting booking
NOT for customer service

When to Use Teammates

Customer support
Ticket resolution
Product assistance
Customer retention

The Bottom Line

Artisan is a hammer looking for nails. Your customers aren't nails - they're people who need help.

Teammates AI: Built for Service, Not Sales

Get Started Free

Hidden Pricing

Artisan's "Contact Sales" Pricing Mystery

No prices on their website. Classic enterprise red flag. If you have to ask, you probably can't afford it.

Why Artisan Hides Their Pricing

Sales Call Required

They want to gauge how much you can pay before quoting a price. Classic enterprise sales tactic.

Red Flag #1

Price Discrimination

Different prices for different customers based on company size and desperation level.

Red Flag #2

Embarrassingly High

Reports suggest $1,500-3,000/month minimum. For a sales tool. That can't do support.

Red Flag #3

Estimated Artisan Costs (Based on Industry Reports)

Number of Users: 5

150

Artisan (Estimated)

Base Platform$1,500/mo

Per User (5 users)$1,000/mo

Implementation$10K+

Estimated Total

$2,500+/mo

Plus setup fees

* Estimates based on industry reports. Real price revealed only after sales calls.

TRANSPARENT

Teammates AI (Transparent)

Everything Included$299/mo

Unlimited Users✓

ImplementationFree

Total

$50/mo

No hidden fees

Transparent pricing. No sales calls. No surprises.

Estimated Monthly Savings

$2,201

That's $26,412/year for a sales tool that can't even do customer service

The Sales Process Experience

What You'll Endure with Artisan

Fill out a form

Give them all your company info

Wait for sales to call

Could be days

Discovery call

They probe your budget

Demo meeting

See features you don't need

Finally get pricing

Shock at the cost

Negotiation hell

They know you're invested

Teammates Alternative

See price: From $25/mo

Right on the website

No sales calls needed

Start using immediately

AI ready to help

No step 4 - You're already done

Total time to value: 5 minutes vs 2-4 weeks

Skip the Sales Process

Right Tool

Use the Right Tool for the Right Job

You wouldn't use a chainsaw to perform surgery. Don't use a sales tool for customer service.

What Success Looks Like

Artisan Measures Success By

📧
Emails sent
Volume over value
📊
Meetings booked
Quantity not quality
💰
Pipeline generated
Potential not actual
🎯
Response rates
Usually under 2%

None of these help your existing customers

Teammates Measures Success By

✅
Tickets resolved
Problems actually solved
⭐
Customer satisfaction
Happy customers stay
⚡
Response time
Instant help 24/7
📈
Resolution rate
90% first-contact

Focused on keeping customers happy

ROI of Using Artisan for Support

Monthly Cost-$1,500+

Support Tickets Resolved0%

Customer Satisfaction↓ Decreases

Customer Churn↑ Increases

Net ROI-$5,000+/mo

Paying for a tool that actively harms customer relationships

ROI of Using Teammates AI

Monthly Cost-$50

Support Costs Saved+$3,000

Retention Improvement+$2,000

Efficiency Gains+$1,500

Net ROI+$6,201/mo

2000% ROI from using the right tool for the job

Time to Value Comparison

Artisan Implementation

Sales process (2-4 weeks)

Contract negotiation (1-2 weeks)

Implementation (2-4 weeks)

Training (1-2 weeks)

Realize it can't do support (immediate)

Total: 6-12 weeks to discover it's wrong tool

Teammates Implementation

Connect channels (3 minutes)

AI starts working (instantly)

No step 4 needed

Already helping customers

Total: 5 minutes to full deployment

Stop Using the Wrong Tool

Artisan is for annoying prospects with cold emails. Teammates is for helping customers succeed. Choose the right tool for your actual needs.

Get AI for Customer Service See Transparent Pricing

Plans from $25/month • No sales calls • Start in 5 minutes

FAQ

Frequently Asked Questions

Everything you need to know about why sales tools can't do customer service

Artisan is built exclusively for outbound sales automation. Their AI agents (Ava, Leo, Elijah) are designed to send cold emails, research prospects, and book sales meetings. They have zero capability for customer service, support tickets, or helping existing customers.