Question 1

How much does Teammates.ai cost?

Accepted Answer

Teammates.ai uses credit-based pricing. Free: $0 with 100 one-time starter Credits that do not refill. Pro: $25/mo with 100 Credits. Business: $50/mo with 200 Credits. Scale: $100/mo with 400 Credits. Enterprise: custom. Credits are shared across all teammates. 1 Credit = 10 Raya responses. 10 Credits = about 20 standard web/inbound Adam voice minutes (outbound routes may use more). 10 Credits = 1 Sara interview. Free access does not expire, and no card is required.

Question 2

How do credits work?

Accepted Answer

One shared credit pool across all 3 teammates — Sara, Raya, and Adam. Each Sara interview costs 10 credits. Raya uses 1 credit per 10 support responses. Adam uses 10 credits for about 20 standard web/inbound voice minutes; outbound routes may use more by destination. On Business (200 credits/month), you could run 10 Sara interviews + 600 Raya responses + about 80 standard web/inbound Adam voice minutes. No per-seat or per-resolution fees.

Question 3

What's the difference between Pro and Business?

Accepted Answer

Pro is $25/month with 100 monthly Credits for one active teammate function or a small blended team. Business is $50/month with 200 monthly Credits for multiple teammate workflows and enables paid-seat invitations. Both use the same shared Credit pool across teammates.

Question 4

Can I try before committing?

Accepted Answer

Yes. Free access starts with 100 one-time starter Credits and no card. Access does not expire, but the starter Credits do not refill monthly. Use them for Sara interviews, Raya support responses, or Adam voice usage before you upgrade.

Question 5

Do unused credits roll over to next month?

Accepted Answer

On paid plans, unused monthly subscription Credits roll over at renewal up to one new monthly allocation and expire after 30 days. Free starter Credits are one-time and do not refill on a monthly cycle. Purchased top-up Credits are tracked separately.

Question 6

Is annual billing available?

Accepted Answer

Not in self-serve billing today. Pro, Business, and Scale are monthly plans. We will only show an annual option after annual checkout and renewal are available; contact us if you need a custom commercial agreement.

Question 7

Can I cancel anytime?

Accepted Answer

You can schedule a paid-plan cancellation from Billing. The paid plan remains active through the current billing period; review the effective date shown before confirming. Enterprise agreements may have separate terms.

Question 8

How fast can I get started?

Accepted Answer

You can sign up without a card and start preparing first work on Free in minutes. Timing to customer-facing work depends on the tools, permissions, knowledge, readiness checks, and approvals your workflow needs. Teammates.ai only labels a channel ready or live after the matching setup and provider checks pass.

Question 9

What happens when I run out of credits?

Accepted Answer

Credit-spending work pauses while your saved work and setup stay in place. Free starter Credits do not refill, so a Free organization must upgrade to continue paid work. An active paid organization can add Credits, use an enabled auto top-up, upgrade, or wait for its next monthly allocation. There is no automatic top-up charge unless an admin enabled it.

Question 10

What makes Teammates.ai different from ChatGPT and other AI tools?

Accepted Answer

ChatGPT answers questions when prompted. Raya, Adam, and Sara own entire business functions end-to-end, autonomously. Each teammate is a network of specialized AI agents that resolves tickets, runs sales pipelines, and conducts interviews — 24/7, in 50+ languages, no prompting required.

Question 11

Will this actually work for my business?

Accepted Answer

Yes. Raya resolves support tickets autonomously across voice, email, chat, and WhatsApp. Sara screens every candidate with structured scoring. Adam qualifies leads and books meetings 24/7. Banks, automotive companies, and startups across the GCC rely on these teammates daily. Start free with 100 one-time starter credits, zero risk.

Question 12

How accurate and reliable are the AI teammates?

Accepted Answer

Built for production-grade reliability. Raya resolves tickets in 38 minutes on average, compared to 26 hours for manual handling. Built-in guardrails prevent hallucinated promises, unauthorized actions, and off-brand responses. Teammates escalate to your human team with full context when issues fall outside scope. Full audit logs for every interaction.

Question 13

Do you support Arabic and other languages?

Accepted Answer

Yes — 50+ languages including Gulf, Levantine, Egyptian, and Maghrebi Arabic dialects. Raya, Adam, and Sara understand cultural context, dialect-specific nuance, and regional business norms. Trusted by the largest bank in the Middle East.

Question 14

Is my data secure?

Accepted Answer

Yes. Teammates.ai is GDPR and DIFC Privacy Policy compliant. Your data never trains public models. OAuth 2.0 authentication, AES-256 encryption, role-based access controls, and full audit logs. For regulated industries: private cloud deployment, data residency, and enterprise SSO.

Question 15

Do integrations cost extra?

Accepted Answer

Connecting apps has no separate Teammates fee. Built-in apps such as Gmail, Slack, HubSpot and Shopify are available on every plan, including Free. Other apps such as Salesforce and Zendesk require a paid Teammates subscription. Work through connected apps uses Credits and follows the permissions you grant.

Features	Free$0/mo	Pro$25/mo	Business$50/moPopular	Scale$100/mo	EnterpriseCustom
	Start Free	Get Started	Get Started	Get Started	Talk to an Expert

Included Credits	100	100	200	400	Custom
How Credits renew	One-time starter Credits	Every month	Every month	Every month	Custom
Buy top-up Credits	Not available in Free: Buy top-up Credits	Included in Pro: Buy top-up Credits	Included in Business: Buy top-up Credits	Included in Scale: Buy top-up Credits	Custom
Auto top-up	Not available in Free: Auto top-up	Included in Pro: Auto top-up	Included in Business: Auto top-up	Included in Scale: Auto top-up	Custom
No card required	Included in Free: No card required	Not available in Pro: No card required	Not available in Business: No card required	Not available in Scale: No card required	Not available in Enterprise: No card required


Included Credits	100	200
How Credits renew	Every month	Every month
Buy top-up Credits	Included in Pro: Buy top-up Credits	Included in Business: Buy top-up Credits
Auto top-up	Included in Pro: Auto top-up	Included in Business: Auto top-up
No card required	Not available in Pro: No card required	Not available in Business: No card required

Pay for What Gets Done.

Compare plans

Frequently Asked Questions

Ready to hire your AI team?

Frequently Asked Questions

Ready to hire your AI team?

Pay for What Gets Done.

Compare plans

Frequently Asked Questions

How do credits work?

What's the difference between Pro and Business?

Can I try before committing?

Do unused credits roll over to the next month?

Is annual billing available?

Can I cancel anytime?

How fast can I get started?

What happens when I run out of credits?

What makes Teammates.ai different from ChatGPT and other AI tools?

Will this actually work for my business?

How accurate and reliable are the AI teammates?

Do you support Arabic and other languages?

Is my data secure?

Do integrations cost extra?

Ready to hire your AI team?

Frequently Asked Questions

How do credits work?

What's the difference between Pro and Business?

Can I try before committing?

Do unused credits roll over to the next month?

Is annual billing available?

Can I cancel anytime?

How fast can I get started?

What happens when I run out of credits?

What makes Teammates.ai different from ChatGPT and other AI tools?

Will this actually work for my business?

How accurate and reliable are the AI teammates?

Do you support Arabic and other languages?

Is my data secure?

Do integrations cost extra?

Ready to hire your AI team?