
Best CCaaS providers for autonomous agents at a glance Below is a straight-shooting comparison of the best CCaaS providers through an autonomous-agent readiness lens. Teammates.ai-compatible CCaaS stack Autonomous-agent readiness (1-10) Best-fit use case Deal breaker to test early Genesys Cloud + Teammates.ai 9 Regulated enterprise with complex routing Can you export recordings, transcripts, analytics at […]

9 business process automation use cases with real ROI are strategies that enhance efficiency by reducing customer effort, speeding revenue, and minimizing risk. Implementing automation can improve productivity by up to 30%, integrating systems like CRM, billing, and HRIS seamlessly. The Quick Answer Business process automation use cases work best when grouped by business objective: […]