Automation & Extensibility

Connect an available app once for your business. Each teammate uses the supported actions and the permissions granted to that employee. The shared catalog includes 60+ apps and 280+ ready-made actions for customer service, CRM, commerce, email and productivity. Some connections use sign-in; others need credentials or provider configuration. Reads, writes and synchronization vary by app.

Import an OpenAPI specification or configure API endpoints and credentials to give your teammate custom actions. Supported actions can run in chat, on calls and in workflow steps. The API and access you configure determine what the teammate can do.

Sara has a Zapier connection for supported interview and candidate workflows. Configure the relevant trigger or action in Zapier and grant the required account access. A provider catalog is separate from the connected apps and ready-made actions counted above.